Traveling across Peru by bus is an experience that reveals the breathtaking landscapes, vibrant cultures, and diverse climates of this remarkable country. From the bustling capital of Lima to the ancient city of Cusco, the journey is both scenic and adventurous. However, with numerous bus companies available, ranging from luxurious to questionable, it’s essential to know which companies you can trust. In this guide, we’ll explore the most popular and reliable long-distance bus companies in Peru, including safety ratings, customer service, and overall travel experience.
Overview of Long-Distance Bus Companies in Peru
Long-distance bus travel in Peru varies widely in terms of safety, comfort, and pricing. Whether you are looking for a luxurious ride or simply the most economical option, understanding the landscape of bus services will enhance your travel experience.
Comparative Table of Bus Companies
Below is a summary table comparing the most reliable bus companies operating in Peru, focusing on their safety ratings, customer service, and comfort levels.
| Bus Company | Safety Rating | Tripadvisor Score | Customer Service | Bus Quality and Seat Comfort |
|---|---|---|---|---|
| Peru Hop | 5/5 | 96% | 5/5 | 4.5/5 |
| Cruz Del Sur | 3.5/5 | 72% | 2.5/5 | 4/5 |
| Oltursa | 4/5 | 58% | 3.5/5 | 4/5 |
| Civa | 4/5 | N/A | 3.5/5 | 3/5 |
| Tepsa | 4/5 | N/A | 3.5/5 | 3.5/5 |
| Movil Tours | 3.5/5 | 51% | 3.5/5 | 4/5 |
1. Peru Hop: A New Standard in Bus Travel
Safety Rating: 5/5
Tripadvisor Score: 96%
Customer Service: 5/5
Bus Quality and Seat Comfort: 4.5/5
Established in October 2013, Peru Hop has quickly gained popularity for its tourist-oriented services. As the first and only hop-on-hop-off bus system in Peru, it offers travelers flexibility and convenience. Passengers can explore various destinations, including Lima, Cusco, Nazca, and Arequipa, at their own pace.
Key Features:
- Flexible Passes: With over 50 routes, travelers can stay as long as they like at any destination.
- Bilingual Assistance: Bilingual guides accompany each bus for added comfort.
- Comfortable Buses: The company operates single-decker buses, known for their safety.
- Convenient Pick-Up: Passengers are picked up from hotels and hostels, eliminating the need to navigate unsafe taxi rides or questionable terminals.
For those seeking a reliable and safe travel experience, Peru Hop is highly recommended, especially for newcomers to Peru.
2. Cruz Del Sur: A Household Name in Peruvian Bus Travel
Safety Rating: 3.5/5
Tripadvisor Score: 72%
Customer Service: 2.5/5
Bus Quality and Seat Comfort: 4/5
Cruz Del Sur has been a staple in Peruvian transportation for over 50 years. Known for its extensive coverage across the country, the company provides comfortable and reliable service. However, it’s important to be aware that delays can occur, which is common among many local companies.
Key Features:
- Wide Coverage: Offers routes throughout Peru, particularly to popular tourist destinations.
- Comfortable Seating: Buses are equipped with reclining seats for a more enjoyable ride.
- Established Reputation: Frequently recommended by locals for its reliability.
While generally a safe option, travelers should exercise caution, particularly when traveling through the Andes, where crime has been reported.
3. Oltursa: A Mixed Bag of Experiences
Safety Rating: 4/5
Tripadvisor Score: 58%
Customer Service: 3.5/5
Bus Quality and Seat Comfort: 4/5
Oltursa is known for its service along the Pan-American Highway, connecting cities from Tumbes to Arequipa. Customer experiences can be hit or miss, but the company maintains a loyal customer base.
Key Features:
- Scenic Routes: The bus travels through beautiful coastal and inland landscapes.
- Variable Quality: Service quality can vary, so it’s advisable to check recent reviews before booking.
Oltursa can be a reliable choice for certain routes, but ensure you are well-informed before embarking.
4. Civa: A Reasonable Choice for Travelers
Safety Rating: 4/5
Tripadvisor Score: N/A
Customer Service: 3.5/5
Bus Quality and Seat Comfort: 3/5
Civa offers budget-friendly options, serving both coastal and inland destinations. The company is noted for its decent service at competitive prices.
Key Features:
- Extensive Coverage: Civa operates routes from the Ecuador border to Chile, covering many popular locations.
- Affordability: Offers reasonable prices, making it suitable for budget travelers.
Civa is a good option for those prioritizing price over luxury but may lack the comfort found in more premium services.
5. Tepsa: Long-Standing Reliability
Safety Rating: 4/5
Tripadvisor Score: N/A
Customer Service: 3.5/5
Bus Quality and Seat Comfort: 3.5/5
Founded in 1953, Tepsa has established itself as a solid choice for coastal travel and inland routes.
Key Features:
- History and Experience: One of the oldest bus companies in Peru, providing reliable service for decades.
- Competitive Pricing: Offers a range of pricing options suitable for various budgets.
Tepsa is a trustworthy option for those traveling along the coast or heading to Cusco.
6. Movil Tours: Reliable but Mixed Reviews
Safety Rating: 3.5/5
Tripadvisor Score: 51%
Customer Service: 3.5/5
Bus Quality and Seat Comfort: 4/5
Movil Tours provides a range of bus services throughout Peru, with a focus on affordability and accessibility. While generally reliable, customer reviews indicate mixed experiences.
Key Features:
- Diverse Pricing: Offers options for travelers with different budgets.
- Good for Northern Routes: Particularly recommended for travel to northern Peru and major inland cities.
Movil Tours can be a viable option, but travelers should read reviews carefully before booking.
Booking Your Bus Tickets
When traveling through Peru, it’s essential to book your bus tickets in advance, especially during peak tourist seasons. Here are some tips on how to secure your tickets effectively:
- Online Booking: Most reputable bus companies offer online booking services, allowing you to select your preferred seat and route. Websites like RedBus compile options across multiple companies, making it easier to compare prices and services.
- At the Terminal: If you prefer to buy tickets in person, you can visit the bus terminals in Lima or Cusco. Each company operates from its own terminal, so check ahead for locations.
- Timing: Consider your travel schedule. Buses may fill up quickly during weekends or holidays, so booking ahead can save you from last-minute complications.
- Discounts: Look for special offers or discounts, especially if you are traveling with a group or planning to purchase round-trip tickets.
Alternative Travel Options
While buses are the most popular mode of transportation for long-distance travel in Peru, there are alternative options you may consider:
Trains
Currently, there are no direct train services from Lima to Cusco. However, you can travel by bus from Lima to Arequipa or Puno and then take the scenic Belmond Andean Explorer train to Cusco. This option provides a unique and luxurious experience, but it may be more expensive and time-consuming.
Private Cars
Renting a car gives you the most flexibility, allowing you to explore at your own pace. While this option can be more expensive, it allows for stops at various scenic locations. Ensure you have a reliable GPS or a good map before setting out, as road conditions can vary significantly.
Organized Tours
Organized tours provide a comprehensive travel experience, often including transportation, accommodation, meals, and guided excursions. These tours typically last 4 to 5 days and offer a convenient way to explore multiple destinations without the hassle of planning every detail.
Conclusion
Traveling by bus in Peru is an enriching experience that connects you with the country’s stunning landscapes and diverse cultures. With a variety of bus companies to choose from, understanding their safety ratings, customer service, and comfort levels is essential for making an informed decision.
For a reliable and enjoyable journey, consider using companies like Peru Hop or Cruz Del Sur, which offer a balance of comfort and safety. Regardless of the bus service you choose, be prepared for the adventure ahead, as traveling through Peru is bound to be a memorable experience.
Happy travels, and may your journey from Lima to Cusco be filled with stunning views, rich culture, and unforgettable moments!
